Accessibility Statement

Our Commitment

Riverside Children & Families is committed to making our website and services accessible to everyone, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

This website includes the following accessibility features:

• Clear, consistent navigation
• Descriptive headings and page titles
• Text alternatives for images
• Sufficient colour contrast
• Resizable text without loss of functionality
• Keyboard navigation support
• Skip links to main content
• Clear link text

Our Premises

Our physical location includes:

• Step-free access to the building
• Accessible toilet facilities
• A quieter waiting area for those who need it
• Limited accessible parking

If you have specific accessibility requirements, please contact us before your visit so we can make appropriate arrangements.

Alternative Formats

We can provide information in alternative formats on request, including:

• Large print
• Audio format
• Easy read versions

Please contact us to request alternative formats.

Known Issues

We are continually working to improve the accessibility of our website. If you encounter any issues, please let us know.

Feedback

We welcome your feedback on the accessibility of our website and services. If you experience any barriers, please contact us:

Email: [email protected]
Phone: 020 1234 5678

Enforcement

If you are not satisfied with our response to your feedback, you can contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com.